Terms & ConditionsService Terms for Recovery Near Me Dubai

These Terms and Conditions govern your use of Recovery Near Me services and website recovery-near.com. By using our services, you agree to these terms. Please read them carefully.

1. Services

Recovery Near Me provides vehicle recovery, towing, roadside assistance, and related automotive emergency services in Dubai and the UAE. All services are subject to availability, road conditions, and operational constraints.

2. Booking and Dispatch

Services are provided on demand by calling 050 980 1685 or messaging via WhatsApp. Response times quoted are averages and may vary due to traffic, weather, or high demand. We will communicate any significant delays promptly.

3. Pricing

• All pricing is provided as a fixed quote before work commences — no work begins without your explicit verbal or written approval
• Prices may vary based on vehicle type, distance, time of day, and service required
• Insurance-covered services are billed directly to your insurer with your authorisation
• Additional charges apply for services beyond the original scope, with prior notification

4. Vehicle Liability

• Recovery Near Me carries comprehensive vehicle-in-transit insurance on all recovery operations
• Pre-recovery and post-delivery vehicle inspections are conducted and documented photographically
• Claims for vehicle damage during recovery must be reported before the customer signs the delivery documentation
• We are not liable for pre-existing damage or mechanical faults unrelated to the recovery process

5. Customer Responsibilities

• Provide accurate information about your vehicle and location
• Ensure safe access for recovery vehicles at your location
• Remain accessible by phone during the recovery process
• Inform us of any special vehicle requirements (low clearance, AWD, hybrid) at time of booking

6. Cancellation

If you cancel a recovery service after dispatch, a partial call-out fee may apply to cover operational costs. We will notify you of any applicable charges.

7. Force Majeure

We are not liable for delays or failure to provide services due to circumstances beyond our reasonable control, including extreme weather, road closures, or civil emergencies.

8. Governing Law

These terms are governed by the laws of Dubai, UAE. Any disputes shall be subject to the exclusive jurisdiction of the Dubai courts.

9. Contact

For queries: info@recovery-near.com or 050 980 1685.